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Privacy Policy

1. Introduction

1.1 Caddiesoft is committed to protecting personal information and privacy of our website visitors. This policy aims at explaining how this kind of information is collected, used and stored.
1.2 We will ask you to approve the use of cookies in accordance with the terms of this policy when you first visit our website.

2. Collecting personal information

2.1 Personal information is data about website users that allows us to analyse website traffic, communicate with our website visitors in a more effective way and offer overall better user experience. It is obtained by means of cookies, contact forms and submission forms.
2.2 In order to achieve the above mentioned objectives, we may collect the following information:
a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
b) identifiable information that you provide by filling contact and submission forms (including your name and email address);

3. Using personal data

3.1 Personal information obtained through our website and third-party services (see paragraph 4) may be used to:
a) administer our website and business in a more efficient way;
b) detect and prevent fraud and abuse of our services and systems;
c) offer personalized user experience;
d) better communicate our services and offers to customers and prospects through our marketing activities, email newsletter (if requested) and advertising;
e) analyse and assess user’s flow and behavioural patterns on our website (see p. 2.2.a) to further customization and improvement of our services;

4. Third party services

4.1 We may use services by third party providers to manage and administer our business processes, provide services on our behalf, perform website-related activities or assist us in analysing how our online resources (website, social media profiles) are used.
4.2 These third party contractors may have access to personal information only to perform services outlined in 4.1. In this case we enter into agreements with the relevant third parties that limit their ability to use the information.
4.3 We use Google Analytics and Google Ads services offered by Google Inc. to track and monitor website traffic, as well as to remarket to website visitors. The information collected by Google Analytics is stored on Google’s servers in the United States. Data received is subject to Google’s Privacy Policy.
4.4 We use Facebook remarketing services (Facebook conversion tracking pixel) to track and improve our Facebook marketing campaigns.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy.
4.5 We use LinkedIn remarketing solutions (LinkedIn Insight Tag) to optimize our campaigns, retarget our website visitors, and learn more about our audiences.
You can learn more about the privacy practices and policies of LinkedIn by visiting their Privacy Policy page.
4.6 Our website contains links to third party websites. We are not responsible for the privacy practices or content of third party websites. Please read the privacy statements on the websites you visit.

5. Disclosing personal information

5.1 Generally, we don’t disclose personal information to third parties. However, we can do that in one of the following cases:
a) we may disclose your personal information to any of our employees insofar as reasonably necessary for the purposes set out in this policy;
b) we may disclose your personal information to our partners and contractors to provide services for us or on our behalf (see paragraph 4);
c) we will cooperate with law enforcement authorities in accordance with the law and provide information available to us upon order from the competent authorities;
d) we will disclose information without notice if we believe it is necessary to prevent or stop activities we believe to be illegal or unethical;
e) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

6. Retaining and transferring personal information

6.1 Caddiesoft will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.
6.2 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
6.3 Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
6.4 Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

7. Access to data and management of personal information

7.1 You have a right to access, amend and delete your personal information at any time. To do so, we may request appropriate identification documents from you.
7.2 For any inquiries concerning your private information, please contact us by email: contact@caddiesoft.com
7.3 We may withhold personal information that you request to the extent permitted by law.
7.4 Once you sign up for our email list, you automatically express your consent to receive informational and promotional materials from us. You have a right to opt out from receiving our emails at any time, and also to request your email address and any other related information to be deleted.

8. Cookies Policy

8.1 Our website uses cookies.
8.2. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
8.3 We will ask you to approve the use of cookies in accordance with the terms of this policy when you first visit our website.
8.4 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
8.5 We use both session and persistent cookies on our website.
8.6 We use cookies to:
a) provide and customize our services to your device and browser;
b) provide you with relevant and customized content;
c) measure and analyze website traffic;
8.6 Most browsers allow you to refuse to accept cookies.
8.7 If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
8.7 Blocking all cookies will have a negative impact upon the usability of many websites.
8.8. You can delete cookies already stored on your computer
8.9 Deleting cookies will have a negative impact on the usability of many websites.

9. Security

9.1 The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
9.2 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

10. Amendments

We reserve the right to change this privacy statement. The change will be reported through the channels we consider sufficient, so that you are aware of what information we collect and how we use it, and under what conditions. If we make significant changes, you will be notified by email and / or on our website with at least 30 days notice.

11. Contact information

If you have any questions about the Caddiesoft privacy statement or about our use of personal information, please contact us at contact@caddiesoft.com.